Welcome to Dubai Purify. By accessing or using our website (https://dubaipurify.com/
) and services, you agree to comply with the following Terms & Conditions. Please read them carefully before booking any service.
1. Services Overview
Dubai Purify provides professional deep cleaning services in Dubai for residential and commercial properties. Services include, but are not limited to:
- Deep Cleaning (Apartment, Villa, Office)
- Move-In / Move-Out Cleaning
- AC & Duct Cleaning
- Upholstery & Carpet Cleaning
- Specialized Cleaning Services
All services are subject to availability and confirmation.
2. Booking & Scheduling
- Customers can book services via phone, WhatsApp, or website.
- Appointments are scheduled based on availability.
- We recommend booking at least 24–48 hours in advance.
3. Pricing & Payments
- Pricing depends on property size, condition, and service type.
- Final quotes may vary after inspection.
- Payment must be completed after service unless agreed otherwise.
Accepted payment methods may include:
- Cash
- Bank transfer
- Online payment (if available)
4. Cancellation & Rescheduling
- Cancellations must be made at least 12 hours before the appointment.
- Late cancellations may incur a fee.
- Rescheduling is allowed based on availability.
5. Customer Responsibilities
Customers must:
- Provide access to the property at the scheduled time
- Ensure availability of water & electricity
- Inform us about sensitive areas or items
Dubai Purify is not responsible for:
- Pre-existing damage
- Items not disclosed before service
6. Service Limitations
- Deep cleaning does not guarantee removal of permanent stains, paint marks, or damage caused by wear and tear.
- Some results depend on material condition and age.
7. Liability
- Our team takes full care during cleaning.
- In case of damage, it must be reported within 24 hours.
- Compensation (if applicable) will be assessed fairly.
8. Satisfaction Guarantee
Customer satisfaction is important to us. If you’re not satisfied:
- Report within 24 hours
- We may offer a re-cleaning where applicable
9. Use of Website
You agree not to:
- Use the website for illegal purposes
- Attempt to harm or disrupt website functionality
10. Changes to Terms
Dubai Purify reserves the right to update these Terms & Conditions at any time without prior notice.
13. Contact Information
For any questions regarding these terms: